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What to do when your top performer stops performing.

12 Jul 1093 Views

Death_to_stock_photography_weekend_work (5 of 10)A senior operations staffer is performing poorly. How do you get a star back on track?  This recent article in Inc.com offers a few ideas from various CEO’s on What to do When Your Top Performer Suddenly Stops Performing.

“I’d ask the employee what he or she thinks should happen, and then we’d work together to find consensus on an action plan. That allows us to get buy-in for consequences. It makes it more likely that folks will follow through, and if it does get to the point that the plan isn’t acted on, everyone’s on the same page.”

Kyle Taylor Founder and CEO, The Penny Hoarder (media)
No. 32 2016 Inc. 5000 Rank
6,934% 3-year growth
$7.5M 2015 revenue

“I would employ the buddy system. I would pair the person up with a peer in a different
department to offer a fresh pair of eyes and give support. It also helps build support between departments, which can be very siloed.”

Kimberly Hanks CEO, Whim Hospitality (food & beverages)
No. 311 2016 Inc. 5000 Rank
1,260% 3-year growth
$7.4M 2015 revenue

Click here to read the full article.